How We Handle Your Account Details
This privacy policy explains, in plain language, what lucky22 me records when you open an account, sign in, or move money through JazzCash, Easypaisa, SadaPay, NayaPay or Raast...
Where This Policy Applies
lucky22 me serves supported regions, so what we hold about you depends on where local law permits you to open an account. Where local law permits, we keep the minimum needed to run that account: your registration details, your sign-in history, and the payment references created when you move funds through JazzCash, Easypaisa, SadaPay, NayaPay or Raast. We do not sell any
of it. We share data only with payment partners clearing a transaction, with the providers that host our lobby, and with authorities when a lawful request reaches us. Retention follows the same rule: financial references stay for the period our partners require, then we delete or anonymise them. Close your account and our privacy desk will confirm in writing what was removed
and what we must still hold.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Who Writes And Updates This Wording
The team that runs lucky22 me writes this policy rather than an outside agency, so the sentences match the way the platform actually works. When we add a payment rail or change...
Written in-house
This policy is drafted by the team that operates lucky22 me, so every sentence reflects how we handle account records, payments and support messages rather than following a stock template.
Payment wording
When JazzCash, Easypaisa, SadaPay, NayaPay or Raast changes how it returns transaction references, we update the matching paragraph so the wording stays accurate for anyone reading it later.
Version dates
Every update to this policy carries the date it took effect, and we keep earlier versions on file so you can compare what changed if you ever want to.
Plain wording
We drop legal shorthand wherever an ordinary sentence will do, because a policy nobody can follow protects nobody and you should be able to check our answer yourself.
Local context
Examples here use the payment rails you already know in Pakistan, so you can follow how a JazzCash or Easypaisa reference moves through our systems and where it is stored.
Corrections welcome
If a paragraph does not match what you see on your own account, tell the privacy desk and we will correct the wording as well as the record behind it.
How This Wording Matches Our Other Pages
Privacy wording sits alongside the account terms and the payment pages, and all three are kept in step. Anything promised here about account records, payment references or support...
| Account terms | The account terms and this policy describe the same record-keeping, so where the terms say what we store, this page explains why we hold it and how long it stays. |
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| Payment pages | Payment pages list JazzCash, Easypaisa, SadaPay, NayaPay and Raast for practical reasons, while this policy explains what reference each of those rails leaves on your account afterwards. |
| Support pages | Support pages tell you which channel to use, and this policy explains what happens to the message afterwards, including who inside lucky22 me may read it and how long it is kept. |
| Account settings | The settings area shows what you can change yourself, and this policy covers the details you cannot edit directly, such as stored payment references from earlier transactions on your account. |
| Promotional pages | Offer pages change through the year, but the data rules behind them do not, so this policy applies to whatever is running on the site whenever you take part. |
| Mobile layout | The same wording appears on the mobile site and in any app we offer, so you are not reading a shortened version when you open the policy on your phone. |
| Language versions | Where this policy is published in more than one language, the English text is the one we work from, and translated pages are brought into line as quickly as we can manage. |
What You Will Find On This Page
This page is arranged so you can find one answer without reading all of it. The opening summary says what the policy deals with, the middle sections walk...